to internal service providers
We’ve built our products and services around Net Promoter. Net Promoter encourages customer centricity and provides simple but proven practices for driving continual service improvement. If you’re serious about creating happier customers, we should talk.
“I don’t know any company that knows more about how IT teams can use the Net Promoter System to improve IT customer satisfaction”
“The surveys built into our market-leading service management software couldn’t compete with CIOPulse”
“Since implementing CIOPulse there’s lots of buzz about how IT has changed, lots of great feedback from upper management, and the exec are listening, respecting our expertise and signing things off!”
“In the time that Silversix have been working with us our customer satisfaction scores have increased dramatically!”
“We would recommend Silversix to anyone serious about improving their IT performance”
“Dave is pioneering the use of Net Promoter in IT. If you get a chance to hear him, read him or hire him, just do it”