About Us

What sets Silversix apart is our real-world experience - all our consultants have had significant IT experience before becoming consultants.

As well as a thorough understanding of IT best practice, all Silversix consultants have the breadth of experience needed to give excellent advice and help implement it - our consultants have IT management experience, project management experience and organisational change management experience.

This breadth of experience enables Silversix to provide its clients with simple, insightful solutions that recognise the uniqueness of each IT environment and balance re-use with creativity - we do not simply recycle work from other engagements or copy material from ITIL manuals.

Diagram showing typical experience and knowledge of a Silversix consultant

Dave O'Reardon		Senior Consultant
		Dave has worked in IT for almost 20 years. He has spent the last decade managing and leading IT teams and driving improvements in various industry sectors across three continents. Dave has a proven track record in improving customer service, staff satisfaction, project delivery performance, service reliability and in reducing operational expenses through effective change management and problem management. While Dave has a strong conceptual understanding of best practice frameworks such as ITIL, CobiT, Prince 2 and PMBOK, his value lies in his ability to pragmatically apply such frameworks to companies whose success is dependant on IT. The two most common personal traits identified by Dave's clients are his integrity and his ability to deliver results. Click here to read more about Dave on Linked In.
Jonathan Coles		Senior Consultant
		Jonathan has extensive experience in IT, primarily in roles managing people, projects, service improvement programs and cost saving programs. During this time Jonathan has worked with and for some of the major players in global IT. These include leadership positions for Microsoft, Lotus and Hewlett Packard Jonathan has led global projects for HP’s Global Service Desk division and his project management experience spans four continents. Jonathan has a proven track record in improving operational efficiency, customer and employee satisfaction and project delivery outcomes through the implementation of effective processes and practices. In each of his roles Jonathan has achieved significant successful outcomes and recognition from senior management and customers alike. Jonathan’s diverse formal training, including certifications in ITIL (V2 and V3) and Project Management, is supported by real world experience and success in making IT work better for organisations and their customers. Jonathan is passionate about using all his skills, knowledge and real-world experience to assist organisations to deliver real results.