About Us
One of the things that sets Silversix apart is our real-world experience - our consultants have had significant IT management experience before becoming consultants.
As well as a thorough understanding of IT best practice, Silversix consultants have the breadth of experience needed to give excellent advice and help implement it - our consultants are experienced IT managers, project managers and organisational change managers.
This breadth of experience enables Silversix to provide its clients with simple, insightful solutions that recognise the uniqueness of each IT environment and balance re-use with creativity - we do not simply recycle work from other engagements or copy material from ITIL manuals.
| Dave O'Reardon | Managing Director |
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Dave has worked in IT for almost 20 years. He has spent most of the last decade managing and leading IT teams and driving improvements in various industry sectors across three continents.
Dave has a proven track record in helping organisations improve customer service, reduce project failure rates, increase service availability and reduce IT operational expenses. While Dave has a strong conceptual understanding of best practice frameworks such as ITIL and Prince 2, his value lies in his ability to pragmatically apply such frameworks to solve IT problems faced by businesses who are serious about IT performance. The most common personal traits identified by Dave's clients are his integrity, professionalism and his ability to deliver results. |
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| Jonathan Coles | Director of Consulting | |
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Jonathan has extensive experience in IT, primarily in roles managing people, projects, service improvement programs and cost saving programs. During this time Jonathan has worked with and for some of the major players in global IT. These include leadership positions for Microsoft, Lotus and Hewlett Packard. Jonathan has led global projects for HP’s Global Service Desk division and his project management experience spans four continents. Jonathan has a proven track record in improving operational efficiency, customer and employee satisfaction and project delivery outcomes through the implementation of effective processes and practices. In each of his roles Jonathan has achieved significant successful outcomes and recognition from senior management and customers alike. Jonathan’s diverse formal training, including certifications in ITIL (V2 and V3) and Project Management, is supported by real world experience and success in making IT work better for organisations and their customers. Jonathan is passionate about using all his skills, knowledge and real-world experience to assist organisations to deliver real results. |