IT Performance Experts - Silversix

Silversix helps businesses for whom IT is central to success by helping them improve their IT performance

picture of a flower, taller than its neighbours, signifying higher performance Silversix help businesses that want to take IT performance to the next level. Their IT teams are already good, but the best are never satisfied - they always want to get better.

We specialise in working with clients for whom IT is central to their success. For example, we help online businesses improve customer service, we help software-as-a-service providers improve service availability, and we help technology-based companies improve their project performance.

We can help you to:

  • Reduce operational IT costs
  • Improve customer service
  • Provide more reliable IT services
  • Improve your on time, within budget project performance
  • Face due diligence with confidence
  • Become more efficient following a merger or acquisition

We provide your IT team with best practice advice, mentoring and hands-on assistance aimed at improving the capability, culture and processes you need to deliver first class IT services to your customers.

In addition to IT best practice knowledge, we have the management, organisational change management and project management experience needed to get your team on board, improve their skills, tackle challenges as they arise and facilitate lasting change.

In a crowded market place, with significant cost pressures, we know your IT team is under pressure to deliver better service for less cost. We are here to help.

 
picture of a healthy young plant, symbolising a fast growing business
picture of dandelion seeds blowing away, symbolising a mature business

If you’d like to discuss how we can help you overcome your challenges and achieve your goals, please feel free to contact us by clicking here www.silversix.com.au/contact

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testimonials

"Jon focused on the Lonely Planet Service Desk. The insight and effort that he has brought - and the mentoring of our Service Desk Leader - was superb. We achieved far more than I thought we would both in terms of actions undertaken and/or..."
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articles

The Service Desk is the face of IT to the business. This is or should be true in most IT organisations. Its importance to the IT support structure and the perception of the service provided by IT is often made or broken by the impression delivered by the Service Desk from the very first call...
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